Making changes to Park tickets
Changes can be made to Park tickets online only for those purchased through the Tokyo Disney Resort Official Website.
To change Park tickets that were not purchased through the Official Website, please see here.
Regarding online Park ticket changes
- Changes can be made only during the Park ticket's period of validity.
- Changes can be made to a Park ticket after its date of admission designated at the time of purchase only if the Park ticket is within its period of validity.
- There are no fees for making changes to the date of admission and age category.
- Refunds and cancellations of Park tickets due to guests' personal reasons are not accepted.
Please note that the conditions for making changes to purchased Park tickets have changed. This difference applies to Park tickets with an admission date on or after April 1, 2023, which is designated at the time of purchase.
| Changes that are accepted |
|---|
| Changes to date of admission Example: Change from April 15, 2023 to April 16, 2023 |
| Changes to age category Example: Change from Child ticket to Junior ticket |
| Changes that are NOT accepted |
|---|
| Changes to ticket type Example: Change from a 1-Day Passport to a special value ticket available for limited period |
| Changes to the Park Example: Change from Tokyo Disneyland to Tokyo DisneySea |
| Changes to the expiration date |
- Changes can be made to Park tickets online only for those purchased through the Tokyo Disney Resort Official Website.
- Date of admission cannot be changed to a date when Park tickets are sold out.
- Ticket changes can be made without a fee. You will be charged the entire amount of the ticket you wish to change to, and refunded the entire amount of the ticket you wish to change, regardless of whether there is a price difference between the two tickets.
Making changes online
Step 1
Open the app and tap Help, located towards the bottom right of the screen.
Step 2
Under the Help menu, tap "Bookings and Purchases," and then select "My Booking."
Step 3
Select a Park ticket transaction to proceed to make changes to a Park ticket.
Step 4
- If making changes to both, please make changes one at a time.
Step 5
Select the Park ticket you wish to make changes to.
Step 6
After selecting the changes you wish to make, enter payment details, and tap "OK."
Step 7
Check that you have been directed to a page confirming that changes were made.
Step 1
Open "Menu" from the bookings/purchases page of the Tokyo Disney Resort Official Website.
Step 2
Select "My Booking"
Step 3
Select a Park ticket transaction to proceed to make changes to a Park ticket.
Step 4
- If making changes to both, please make changes one at a time.
Step 5
Select the Park ticket you wish to make changes to.
Step 6
After selecting the changes you wish to make, enter payment details, and tap "OK."
Step 7
Check that you have been directed to a page confirming that changes were made.